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Organisation account support

Recover your account.

Choose what you need help with and follow the secure recovery steps.

1Identify2Verify3Recover

What do you need help with?

Select the account detail you need to recover.

Find your account

Enter the work email used to create the organisation account.

Find your sign-in email

Enter the organisation and contact names used when the account was created.

We found your account

Your organisation account uses:

For a live account, we would send a secure reminder to the registered address rather than display account information directly.

Check your email

Enter the six-digit recovery code sent to .

Prototype verification code000000A live system will send this privately by email.

Create a new password

Choose a password you have not used for another account.

Use at least 8 charactersDo not reuse a real password in this prototype

Password updated

You can now return to organisation sign-in using your email and new password.

Return to sign in

Still unable to access the account? Contact Ethical Bridge support